FAQ - Membership

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AAA Members enjoy exclusive savings on theme parks, sporting events, tourist attractions and more. For a complete list of entertainment savings, visit our AAA discounts page.

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AAA is committed to assisting Members with life's changes. As such, we have partnered with Consumers Relocation Services, a company that will help match you with a reputable automobile transportation service when you need one.

We have also established a partnership with Dependable Auto Shippers (DAS), the world's largest privately-owned vehicle shipper. With DAS, you can ship a vehicle anywhere. And as a AAA Member, you'll enjoy special discounts on select DAS products and services.

To learn more about these services, visit our AAA discounts page, or contact us at (800) 922-8228.

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AAA Members save at hundreds of merchants worldwide, on everything from clothes and shoes to electronics and home furnishings. For a complete list of participating retailers, visit our AAA discounts page.

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AAA offers exclusive Member savings at hundreds of merchant locations worldwide, including hotels, motels and car rental agencies. For a complete list of travel-related savings, visit our AAA discounts page.

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AAA offers exclusive Member savings at hundreds of merchant locations worldwide, including hotels, motels and car rental agencies. For a complete list of travel-related savings, visit our AAA discounts page

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To cancel your enrollment in the automatic renewal of your AAA Membership, please contact Member Services at 1-800-922-8228.

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Join AAA online, at a local branch, or by calling Member Services at 1-800-922-8228.

Note: AAA Memberships may have one Primary Member and up to eight (8) Associate Members. Associate Members may be one (1) spouse or one (1) resident adult, and/or dependent children 16-20 years old, even if they no longer live at home.

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If your automatic renewal payment was rejected, it could be for one of the following reasons:

• Your credit limit has been reached
• Your credit card has expired
• Your credit card account is no longer active

If you choose to reapply for the automatic renewal program or to make a payment by phone, please contact Member Services at 1-800-922-8228.

Note: If you reapply for automatic renewal within 7-10 days of your expiration date, the program cannot charge your credit card for your current Membership dues. You must make a separate payment for the current year. However, your automatic renewal program will begin the following year.

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It is easy to sign up for the automatic renewal of your AAA Membership:

•  Click on the Sign in to My AAA link on the top left of the home page. If you are not currently registered, select Register Now.
•  If you are registered, enter your email address and password. Click Sign In.
•  You'll be taken to your My AAA page, which contains your personal information about your AAA Membership.
•  Click Sign up for Automatic Membership Renewal located on the right-hand side of your My AAA page.
•  The Sign up for Automatic Membership Renewal page will now display.
•  Carefully read the given Terms and Conditions, check the box I agree to the above terms and conditions, and click the Continue button.
•  Enter all required information.
•  Click the Submit button

If you have difficulty completing this change, please call 1-888-929-2911 for technical assistance.

Note: If you decide to sign up for the automatic renewal of your AAA Membership within 30 days of your expiration date, we recommend first paying your current dues online and then signing up for automatic renewal. This insures uninterrupted service and automatic renewal in the following year.

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To upgrade your AAA Classic Membership:
• Click on the Sign in to My AAA link on the top left of the home page. If you are not currently registered, select Register Now.
• If you are registered, enter your email address and password. Click Sign In.
• You'll be taken to your My AAA page, which contains your personal information about your AAA Membership.
• Click on the Upgrade link next to your Membership Info and follow the instructions.


If you have any problems, please stop by a nearby AAA branch or call 1-800-922-8228.

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Yes, it is very easy to upgrade your AAA Membership online. Simply Register or Sign In, go to My AAA, and select the Upgrade link next to your Membership Info.

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To find out if you are enrolled in automatic renewal:

•  Click on the Sign in to My AAA link on the top left of the home page. If you are not currently registered, select Register Now.
•  If you are registered, enter your email address and password. Click Sign In.
•  If you have already enrolled in automatic renewal, you will see a message indicating your enrollment next to your Membership expiration date.
•  If you do not see this message, you are not enrolled.

Note: When you enroll in automatic renewal online, it takes 3-5 days before the information appears in My AAA.

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If you are having difficulty renewing your Membership online, it is most likely that you do not need to renew your Membership at this time. Your online renewal period begins 30 days prior to your Membership expiration date.

If your AAA Membership has expired and you are still having difficulties renewing it, please call 1-888-929-2911 for technical assistance.

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You do not need to be a AAA Member in order to buy a Gift Membership. Purchase the gift of AAA Membership.

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California and Nevada residents can purchase a AAA Plus® or AAA Premier® Membership for a relative or a friend at any time.

Utah residents can purchase a AAA Plus® RV Membership for a relative or a friend at any time.

You can purchase gift Memberships online, at any AAA branch, or by calling 1-800-922-8228.

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In order to renew your AAA Membership online, you must first check to see if you are in your renewal period. AAA Membership renewal period begins 30 days prior to your Membership expiration date.

Simply Sign in. You will see a Renew link next to your Membership Info. If you are within your renewal period, clicking the link will take to you the Renew transaction. If you are not within the renewal period, you will see a message when the page refreshes, displaying the good-through dates of your AAA Membership.

If you prefer to renew your AAA Membership by phone, please call us at 1-800-922-8228.

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Although AAA is nationwide, each state has its own association, with its own website to support its Members. If you recently moved from another area and tried to register your club's Member number with AAA.com, you would have received an error message.

If you are a current resident of Northern California, Nevada, or Utah and your out-of-area Membership has not been expired for more than 60 days, you may call us at 1-800-922-8228 and have your Membership transferred. If your Membership expired more than 60 days ago, a new account would have to be established and a one-time enrollment fee of $17.00 may apply.

If you are receiving any other type of error message, please 1-888-929-2911 for technical assistance.

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You may transfer your AAA Membership to the club in your new area when your AAA Membership expires with the AAA of Northern California, Nevada and Utah.

You may transfer your AAA Membership one of two ways:

• Visit your local AAA branch
• Call Member Services at 1-800-922-8228 (select option 2).

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We're sorry, but this feature is currently not available online.  Please call Member Services at 1-800-922-8228.

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A: The method you used to initially set up your insurance policy automatic payment or Membership automatic renewal determines how you can update your payment information.

Online
If you previously signed up online for either automatic renewal of your AAA Membership or automatic payments for your AAA Insurance policy you can only update your payment information online.

To update or change your payment information (credit card, debit card or bank account number) online, simply log in to your account and follow these steps:

  1. Select the existing credit/debit card or bank account under “Select a payment method”.
  2. Click in the “Card Number” box.
  3. Delete the existing number in that box and enter the new credit/debit card or bank account number.
  4. If updating a credit card, click in the “Expiration Date” box.
  5. Delete the existing expiration date in that box and enter the new expiration date.
  6. Click the “Continue” button to save your changes.


By Phone
If you previously signed up over the phone for automatic renewal of your AAA Membership or automatic payments for your AAA Insurance policy, you can only update your credit card information by phone.

To update or change your payment information (credit card, debit card or bank account number) by phone, please call AAA Members Service Center at 800-922-8228 or your local branch.

Through Your Bank (AAA Insurance Automatic Payment Only)
If you use online bill pay or home banking through your financial institution to automatically make payments on your AAA Insurance policy, please contact your financial institution to update your payment information.

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While we do not currently offer paperless billing, AAA is committed to bringing this service to our Members in the near future. As soon as the program becomes available, an announcement will appear at AAA.com. We appreciate your patience while we transition to this option.

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Your Membership number appears on your AAA Membership card.

If you recently purchased a AAA Membership online, it appears on your printed receipt.

If you are having trouble locating your Member number, please call Member Services at 1-800-922-8228.

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If you would like to request a replacement card for your AAA Membership, please email us, go into any AAA branch, or call 1-800-922-8228 to request a replacement card.

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Once a new Membership card request has been received and processed, it should arrive at your mailing address within 7 to 10 days.

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An Associate Member is a spouse or resident adult, and any dependent children 16-20 years old. Each added Associate Member in the household is attached to the primary AAA Membership. An Associate Member gets all the same features and benefits as the Primary Member, but at a reduced annual rate. Each AAA Membership is limited to a maximum of 8 associates.

Associate Members can become Primary Members by simply purchasing their own Membership either online, at a nearby AAA branch office, or over the phone by calling 1-800-922-8228.

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You may cancel your AAA Membership or change to a different level of service at any time by calling your nearby AAA branch or by calling Member Services at 1-800-922-8228.

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At AAA, our first priority is serving our Members and you should hear back from us within 24 hours.

To prevent our emails from being intercepted by your service provider's email filters, please add the following addresses to your to your email settings: "csaa.com," "aaa.com," or "aaaemail.com."

You may also Contact Us or email us directly at support@AAAemail.com. Please include your AAA Membership number, alternate contact information, and your original email.

If you need immediate assistance, please don't hesitate to call 1-800-922-8228.

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Adding an Associate to your AAA Membership is easy:

•  Click on the Sign in to My AAA link on the top left of the home page. If you are not currently registered, select Register Now.
•  If you are registered, enter your email address and password. Click Sign In.
•  You'll be taken to your My AAA page, which contains your personal information about your AAA Membership.
•  Scroll down to Associate Members and click the Add New Associate Member link.
•  Enter all required information.
•  Click Save.

If you have difficulty completing the change, please call 1-888-929-2911 for technical assistance.

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Yes, you can make a one-time payment to renew your AAA Membership. Members can sign in to My AAA and pay their annual dues. Please note that one-time payments can only be made during your renewal period, which starts 30 days prior to your Membership expiration date.

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In order to determine the cause of your Membership cancellation and to reactivate your Membership, please contact us toll free at (800) 922-8228.

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There could be several reasons that you are unable to add an Associate Member to your account:

•  You are not the Primary Member on the account; only the Primary Member or the spouse/resident adult of the Primary Member may add an Associate
•  You already have the maximum number of Associates in your household.

If you recently renewed your AAA Membership or upgraded your Membership online, the online system may be temporarily unable to process this request. Please call Member Services at 1-800-922-8228 for additional assistance.

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To update your contact information, simply log in with your email address and password at AAA.com. You will be taken to your My AAA page, where you can update your personal information as needed.

Note: Changing the contact information on your My AAA page does not affect your AAA Insurance policy contact information. To change your contact information for AAA Insurance policies, call Member Services at 1-800-922-8228.

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To remove an existing Associate Member from your current AAA Membership, please call Member Services at 1-800-922-8228.

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California and Nevada Residents: AAA offers three levels of Membership: AAA Classic, AAA Plus® and AAA Premier®. View a comparison chart.

Utah Residents: AAA offers three levels of Membership: AAA Classic, AAA Plus® RV and AAA Premier®. View a comparison chart.


There are no eligibility requirements for Plus® or Premier® Memberships.

For more information on the benefits of AAA Membership, contact Member Services at 1-800-922-8228.

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California and Nevada Residents: AAA offers three levels of Membership: AAA Classic, AAA Plus® and AAA Premier®. View a comparison chart.

Utah Residents: AAA offers three levels of Membership: AAA Classic, AAA Plus® RV and AAA Premier. View a comparison chart.

There are no eligibility requirements for Plus® or Premier® Memberships.

For more information on the benefits of AAA Membership, contact Member Services at 1-800-922-8228.

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Sat-Sun 7am-7pm
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